Privacy Policy
RESERVATION TERMS – WOK & TALK
1. Reservations
Reservations can be made online, by phone or by email. The restaurant reserves the right to confirm bookings.
2. Group reservations
For groups of more than 10 people, a prepayment may be required to secure the reservation.
3. Prepayment
Prepayment can be made via a payment link (Pay-by-link). Accepted payment methods include card payments, BLIK and online bank transfers, allowing for a quick and convenient confirmation of the reservation.
The reservation is considered confirmed once the payment has been received.
4. Cancellation
In case of cancellation of a prepaid reservation, refunds depend on the timing and are handled individually.
5. Service charge
A 10% service charge applies to groups of more than 6 people.
6. Payments and invoices
The restaurant issues a fiscal receipt with VAT number or a VAT invoice upon request. Please inform us before payment if an invoice is required.
In accordance with applicable regulations, once a fiscal receipt has been issued, it cannot be modified or have a VAT number added. In case of loss, the restaurant is not able to reissue a fiscal receipt.
7. Final provisions
Making a reservation means accepting these terms.
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PRIVACY POLICY
Customer personal data is used only for reservation processing and communication purposes.
Data is not shared with third parties, except when required by law.
Customers have the right to access, correct and request deletion of their data.